How can you get authenticated?

You can get authenticated on the ubki.ua website using a mobile phone, the Diya.Pidpys Service or SmartID.

Authentication with a mobile phone

1. Specify your mobile phone number and date of birth, then click “Sign in”.
   You should use the same number that you gave to lenders when applying for loans.
2. Select the messenger to confirm signing in: Viber or Telegram.
   
3. Use the QR code or link to enter the chatbot.
4. Follow the instructions in the chatbot, to confirm the authentication request.
5. Return to the website upon successful confirmation.

If you cannot use Viber or Telegram:

1. wait for 45 seconds to use an alternate confirmation method;
   
2. request a confirmation code via SMS;
   
3. enter the obtained code on the website.

In certain cases, authorization may require the additional completion of a questionnaire and taking photos.
This is a necessary measure to protect personal details – we must be certain that we are providing access to credit history specifically to its owner.

Authentication with the Diya.Pidpys Service

You must already have a Diya.Pidpys generated (instructions on generation) for this type of authentication.

To log in to the ubki.ua website:

1. select «Sign in with Diya.Pidpys»;
2. use the QR code or link to enter the Diya app;
3. follow the instructions in the app to confirm the authentication request;
4. return to the website upon successful confirmation.

Authentication with the SmartID

To log in to the ubki.ua website:

1. select «Sign in with SmartID»;
2. use the QR code or link to enter the Privat24 or Privat24 for Business app;
3. follow the instructions in the app to confirm the authentication request;
4. return to the website upon successful confirmation.

If you have difficulties with authentication or other questions, please call us at 0445851194 or contact us via the support chat on the website.